FAQ'S

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Try out the Tardis Toilet Calculator, click here

Visit our range of portable toilets

Important Considerations for Portable Toilet, Portable Urinal or Single Portable Shower Hire

Is there adequate access for a delivery vehicle?

We will deliver the units using either a 3.5 tonne, 6 tonne, 7.5 tonne or 7.5 tonne with trailer depending on the quantity ordered and vehicle availability.

Where do I plan on siting the units?

You’ll need to plan to site the units where we can easily drop off and collect.

Toilets are outside units not designed for indoor or underground use!

All units must be accessible for servicing – positioned no more than 7 metres from where our service vehicle can, safely, park.

If the items are to be delivered to a domestic property we will need access for the vehicle to drop the unit with a suitable place to park. If there is a wall or other obstacles in the way then a crane mounted lorry may be required for delivery and collection.

We will also need suitable access to service the units.

For a large event, a track way is an ideal solution to allow our vehicles to reach the units.

The weather can also prove problematic and quickly render sites inaccessible posing in adequate ground conditions for vehicles.

Our small service vehicles have approximately 15 metres of hose to reach our units. Our HGV vacuum tankers carrying approximately 30 metres of hose.

Units are for outdoor use only. Not suitable for indoor use due to odour and access requirements.

Are the units going to be safe?

We understand that there is of course no guarantee, but we’d request the units are sited in an area where they are least likely to be stolen or vandalised. Please be aware that you, the customer are fully responsible for any damage that may occur whilst our units are on hire.

Have you considered the number of toilets required in ratio to the number of people attending your event?

We’ve a handy calculator located on our website to provide guidance on how many portable toilets will be required for your event or construction site.

Alternatively, you can call our friendly hire desk team. We’ve over 25 years experience providing portable toilets to sites large and small, so we can advise on the quantities and types of unit most suitable.

For events where you’re expecting a higher ratio of males to females, portable urinals work well.

Click here to access the Tardis toilet calculator

Do I need water, electricity and foul waste connection?

Self-contained portable toilets do not need connection to any services but may require servicing depending on the length of hire and number of users.

Hot wash portable toilets require a 230v 16 amp connection to an electricity source.

Mains connection portable toilets require a 230v 16 amp electricity supply, connection to a water supply and mains drainage.

Single shower units require a water source, an electricity supply and a run off for the waste. The electricity supply required is a 32 amp 230v.

We can offer a fully qualified Tardis fitter to connect your electricity and water connections if required.

What will we supply with the toilets?

Toilets will be delivered with toilet paper, paper towels and soap if fitted with a sink, or hand sanitiser. If consumables run out between services it is the responsibility of the hirer to replenish.

When will the toilet be collected?

We will endeavour to collect the toilets as soon as possible after the hire period is over, however it may take up to 5 days to collect the units during which time the toilets are the responsibility of the customer.